Privacy Policy
The privacy, and the security of your personal information, is important to us. MegaCyberCity will never sell, rent, or disclose your personal information to other individuals or organizations for any reason, unless required by actions of law. The only exception to this policy is when some of your information must be provided to outside parties to facilitate the delivery of your orders. Your financial transactions with PayPal are processed on their secure web servers. When using the PayPal system your bank account, credit card or debit card information is never provided to or retained by MegaCyberCity.

Your shipping address may be provided to any factories or distribution facilities associated with your orders, whenever drop shipments are used for the delivery of items not available from our local stock. These business partners are only allowed to use customer data to contact the customer about the shipping status of their order and nothing else.

If you supply us with your telephone numbers online, then you will only receive telephone calls from us regarding orders you have placed online, or to answer questions that you may have brought to our attention. We never engage in or provide referrals for any telemarketing activities. Your telephone numbers will not be released outside of our company, except when specifically required as delivery details for expedited airfreight service.

If you place an order with us, or request information from customer service, you will receive a confirmation notice, and/or replies to your questions with return email. We will never divulge your email address to others for marketing purposes.

Our web hosting facilities and data management systems may collect details of your visit to our website, including information such as the source IP address and which pages were visited. This information will be applied for only statistical analysis, and not for purposes of individual identification. The only exceptions to this rule would be instances in which our company or business partners may have been defrauded or damaged by electronic means, or otherwise as mandated by actions of law. If you have any questions regarding our security practices please contact us.

First email customer support with your explanation as to why you are not satisfied. You will then receive a reply email with our response and the address to send the return to. When returning items please return the item(s) in the same packing it was shipped in with a copy of the invoice(packing slip) with an explanation stating why you are not satisfied within 30 days for the
full purchase price(less shipping & handling). If you no longer have your invoice, please include your full name, address and order number, if possible.